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Managing workplace negativity

Book Cover
Average Rating
Publisher:
AMACOM,
Pub. Date:
[2001]
Language:
English
Description

"The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.

The diagnosis: workplace negativity.

The cure: Managing Workplace Negativity.

Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work.

Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers:

* Identify the 14 types of negative individuals, from the ""not-my-jobber"" to the ""rumor monger""

* Confront their own negativity

* Recognize negativity ""trigger points""

* Overcome entrenched, ongoing negativity

* Deal with group or company-wide negativity problems

* Create a positive environment that enhances morale and productivity."

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ISBN:
9780814405826
9780814425398
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Grouping Information

Grouped Work IDad549e6c-ebd0-cf80-7eb6-d496ad675487
Grouping Titlemanaging workplace negativity
Grouping Authortopchik gary s
Grouping Categorybook
Last Grouping Update2019-11-02 01:49:40AM
Last Indexed2019-11-20 03:04:21AM

Solr Details

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authorTopchik, Gary S.
author_displayTopchik, Gary S
available_at_mesaMCPLD Central Library
detailed_location_mesaMCPLD Central Non-Fiction
display_description"In Managing Workplace Negativity, Topchik explains how to spot this insidious killer of workplace efficiency, as well as how to put negative individuals, teams, and organizations back on the road to recovery." "Topchik illustrates that the outcomes of negativity can be surprisingly tangible, such as increased customer complaints, increased error rates, declining work quality - and particularly damaging in today's tough labor market - increased employee turnover." "But Topchik does much more than point out the problem. He presents a series of practical, easy-to-implement steps for improving your organization's health, as well as inoculating yourself against the infectious pessimism of others." "Managing Workplace Negativity is a tool for constructing positive, productive, and more enjoyable work environments. Even better, it serves as a fresh, new source of optimism for restoring balance and harmony to our professional lives."--Jacket.
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publishDate2001
record_details
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Fort Lewis Subscription eBook (EBSCO):ocm47011882eBookeBookEnglishAMACOM, 2001.1 online resource (xi, 193 pages)
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ils:.b16745449BookBooksEnglishAMACOM, [2001]xi, 193 pages : illustrations ; 24 cm.
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subject_facetArbeids- en organisatiepsychologie
BUSINESS & ECONOMICS -- Human Resources & Personnel Management
BUSINESS & ECONOMICS -- Workplace Culture
Electronic books
Employee morale
Employee motivation
Moraal
Motivatie
Negatieve arbeid
Personeelsmanagement
Personnel management
Supervision of employees
Werknemers
title_displayManaging workplace negativity
title_fullManaging workplace negativity / Gary S. Topchik
title_shortManaging workplace negativity
topic_facetArbeids- en organisatiepsychologie
BUSINESS & ECONOMICS
Employee morale
Employee motivation
Human Resources & Personnel Management
Moraal
Motivatie
Negatieve arbeid
Personeelsmanagement
Personnel management
Supervision of employees
Werknemers
Workplace Culture